Prescription Drug Claim Form
When directed by a BJC pharmacy staff member, download the Authorization Form for Release of Information.
RxProfile.bjc.org: register for mail-order from the Family Care Central Pharmacy, view and update your pharmacy profile – shipping/home address, telephone number, email address, payment information and view medication allergies.
RxRefill.bjc.org: manage your medications – enter and retain your prescription drug information, request refills, transfer prescriptions, check refill status, review information about your prescription drugs and more. RxRefill website instructions here.
Family Care Central Pharmacy automated phone system: 314.657.9000 or 855.525.0411, available 24 hours a day, 7 days a week. Request a refill, check the status of a refill, transfer a prescription from one BJC pharmacy to another BJC pharmacy (excluding controlled substances), get pharmacy hours of operation.
Family Care Central Pharmacy: 314.657.9000 or 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday; licensed pharmacy technicians and pharmacists are available.
BJC Pharmacy Services website
Employee Service Center: 314.362.2184 or 855.362.2184, 7 a.m.-5 p.m. Monday-Friday, questions related to the pharmacy benefit
Express Scripts: 866.273.5779; Plan members can obtain their prescription history online through Express Scripts, BJC's prescription drug benefits manager.