Pharmacy

Prescription drug benefits are included in the medical option that you elect when you enroll in BJC benefits. In this section, you will find information about receiving prescription medications through the BJC Medical Plan. In most cases, for prescription refills, using mail-order will result in the lowest possible co-payment for your medications.

Go to RxProfile.bjc.org to register for mail-order with the BJC Employee Pharmacy or to update your pharmacy account information.

Go to RxRefill.bjc.org if you are already a BJC pharmacy customer and need to order a refill, check refill status, set does reminders, transfer a prescription or locate a pharmacy.

Cost Information

Prescription Drug Coverage Chart

  BJC Pharmacies Dierbergs, Schnucks
or Walgreens
BJC Employee Pharmacy
(Mail-Order only)
Up to 30-Day Supply
1st Fills ONLY
(MO & IL)
30-Day/90-Day Supply
1st Fills & Refills
(MO & IL)   

Generic Drugs              
$10 $25 $10/$25
Preferred
Brand-Name Drugs       
$30 $75 $30/$75
Non-Preferrred
Brand-Name Drugs     
$75 $150 $75/$150
Specialty Drugs See details below.
Annual Out-of-Pocket Maximum                                                                                
Per Individual $2,000
Per Family $4,000

Copayments

Prescription drug copayments depend on the type of pharmacy you choose, the type of drug you purchase and the supply amount. Copayments for above listed 90-day supplies apply only to maintenance medications.

Each BJC Medical Plan participant is allowed two emergency fills per calendar year (from a list of eligible drugs) at Dierbergs, Schnucks and Walgreens, and at the same copayment as BJC Pharmacies.

Key Features

  • Prescription drug claims are administered by Express Scripts.
  • You will pay the lowest copayment when filling NEW prescriptions (first fills) at any BJC Pharmacy, including the BJC Employee Pharmacy (mail-order). New perscriptions filled at Dierbergs, Schnucks or Walgreens will be subject to a higher copayment.
  • All REFILLS in Missouri and Illinois need to be filled through the BJC Employee Pharmacy (mail-order) to obtain the lowest copayment. Refills not processed through the BJC Employee Pharmacy (mail-order) will result in significantly higher costs to you.
  • ALL Specialty Drugs (first-fills and refills) need to be directed to the BJC Employee Pharmacy (mail-order). Copayment is $50 if filled through the BJC Employee Pharmacy or $100 if filled through Dierbergs, Schnucks or Walgreens.

Eligible Pharmacies

  • BJC Employee Pharmacy (mail-order) can deliver 30-day first fills (new prescriptions), refills, 90-day supplies of maintenance medications, and specialty drug prescriptions with no mailing or handling fees. Employees should order 10 business days in advance (average delivery time may be shorter).
  • BJC Retail (Outpatient) Pharmacies include six pharmacies that are located within BJC facilities.
  • Express Scripts Pharmacies are exclusively Dierbergs, Schnucks and Walgreens. Medical plan members can get their new prescriptions filled at these pharmacies. 

BJC Pharmacies

Pharmacy Name Address/Phone
Barnes-Jewish Hospital Outpatient Pharmacy
8 a.m.-5:30 p.m. Monday-Friday
 
Center for Advanced Medicine, 3rd floor
4921 Parkview Place Floor
St. Louis, MO 63110 
phone - 314.657.9006
or toll-free - 800.503.2298
Boone Plaza Pharmacy
7:30 a.m.-5:30 p.m. Monday-Friday
North Floor 2, 1600 East Broadway,
Columbia, MO 65201
phone - 573.815.6255
BJC Employee Mail-Order Pharmacy
For new prescriptions and refills
8 a.m.-4:30 p.m. Monday-Friday
Not available for walk-up service.
Drop box located outside the pharmacy door.
3844 S. Lindbergh Blvd., Suite 150, St. Louis, Mo 63127
phone - 314.657.9000
or toll-free - 855.525.0411
BJC Home Infusion
8 a.m.-5 p.m. Monday-Friday
8 a.m.-4:30 p.m. Saturday; Sunday by appt only
Closed door facility.
1935 Beltway Drive, St. Louis, MO 63127
phone - 314.953.2000, select option 3
Family Care Pharmacy at Alton Memorial Hospital
8:30 a.m.-5 p.m. Monday-Friday

#1 Memorial Drive
Room G247
Alton, IL 62002
phone - 314.657.9001
or toll-free 844-747-4044

Family Care Pharmacy at Christian Hospital 
8:30 a.m.-1:30 p.m. and 2-5:30 p.m. Monday-Friday
 
Professional Office Bldg. 2, 11125 Dunn Road
St. Louis, MO 63136
phone - 314.657.9002
Family Care Pharmacy at Missouri Baptist Medical Center
8:30 a.m.-5:30 p.m. Monday-Friday
 
3023 North Ballas Road, Suite 100D,
St. Louis, MO 63131
phone - 314.657.9008
St. Louis Children's Hospital Outpatient Pharmacy
9 a.m.-6 p.m. Monday-Friday
 
One Children's Place
St. Louis, MO 63110
phone - 314.657.9005
St. Louis Children's Specialty Care Center
6 a.m.-6 p.m. Monday-Friday
 
13001 North Outer Forty
Town and Country, MO 63017
phone - 314.657.9004

For prescriptions that have been filled at a BJC pharmacy listed above, you may order a refill online here: https://rxrefill.bjc.org/. You may also use this website to check refill status, transfer a prescription, locate a BJC pharmacy, set dose reminders and more.


Select Out-of-Area Pharmacies

Pharmacy Name Address/Phone/Fax

Wal-Mart Store
#65 Pharmacy

350 Parkridge Road
Sullivan, MO 63080
phone - 573.468.5121
fax - 573.468.5126
Walgreens 1142 Desloge Drive
Desloge, MO 63601
phone - 573.431.2242
fax - 573.431.4799
Walgreens 5890 North Belt West
Belleville, IL 62226 
phone - 618.277.4440
fax - 618.277.5857
Walgreens 600 West Karsch Boulevard
Farmington, MO 63640 
phone - 573.747.1591
Fax - 573.747.0761
Walgreens 6 East Springfield Road
Sullivan, MO 63080
phone - 573.468.4184
fax - 573.468.3809
Wal-Mart Store #0317 201 North Mattes Avenue
Vandalia, IL 62471
phone - 618.283.0440
fax - 618.283.9496

Filling A Prescription

New Prescriptions

  • For specialty drugs, you must use mail-order or you will pay for the entire cost of the drug. There are some exemptions. Download the mail-order exemption list here. You can also download a list of specialty drugs here. For more information on prescription mail-order, see the mail-order page in this pharmacy section.
  • For non-specialty drugs, you have the option of using mail-order or going to the nearest BJC outpatient pharmacy, select out-of-area (SOOA) pharmacy or Dierbergs, Schnucks or Walgreens to get your new prescription filled. For new prescriptions, you will pay the lowest co-payment when you use a BJC or SOOA pharmacy. For a Dierbergs, Schnucks or Walgreens near you, please call 866.273.5779.
  • You and each covered dependent are allowed two emergency fills each year from the emergency drugs list from any Dierbergs, Schnucks or Walgreens. Your emergency fill co-payment will be the same co-payment as if purchased at a BJC pharmacy.
  • DO NOT USE MAIL-ORDER if your prescription is an urgent need medication, such as an antibiotic.
  • If you choose to have a new prescription mail-ordered, you must first register for mail-order. To do this, go to RxProfile.bjc.org. If you have signed up for mail-order, ask your physician to e-prescribe, call or fax the prescription to the BJC Employee Pharmacy.

Refills

(in Missouri or Illinois)

  • All medications must be refilled by mail-order to receive the lowest possible co-payment for that medication under the BJC medical plan (unless the medication is exempt from mail-order. See mail-order drugs exemption list and emergency drugs list.)
  • DO NOT USE MAIL-ORDER if your shipping address is outside of Missouri and Illinois.
  • Refills should be requested 10 days prior to your current supply running out.
  • For prescriptions that have already been filled by the BJC Employee Pharmacy (mail-order), you can submit those refills online at RxRefill.bjc.org or call the pharmacy's automated voice mail system, 314.657.9000 or toll-free 855.525.0411. Be sure to have your prescription number handy. Pharmacy representatives are available 8 a.m.-4:30 p.m., Monday-Friday. RxRefill website detailed instructions here. For more information on prescription mail-order, see the mail-order page in the pharmacy section.

Transfers

  • Transfer from one BJC pharmacy to another BJC pharmacy: call the pharmacy where you want the prescription filled. Use the automated phone system and follow the prompts to place your refill request. Find pharmacy phone numbers here. You may also go to RxRefill.bjc.org. Log in or access the site as a guest, then go to Transfer Prescriptions. The automated phone system cannot be used for transfer of controlled substances (CIII-V). You must call the pharmacy or go to Transfer Prescriptions on RxRefill.bjc.org.
  • Transfer from a non-BJC pharmacy to a BJC-pharmacy: go to RxRefill.bjc.org. Log in or access the site as a guest, then go to Transfer Prescriptions, or you may call the pharmacy where you want the prescription filled. Find pharmacy phone numbers here.

Mail Order

BJC Medical Plan participants and their dependents who use mail-order (from the BJC Employee Pharmacy) for prescription refills and for all specialty drug prescriptions (new fills and refills) will pay the lowest possible co-payment for their prescription drugs under the BJC Medical Plan. To use mail-order, you must first register. Below is registration information, FAQs and more to help you maximize the mail-order benefit.

Register

To receive prescriptions from the BJC Employee Pharmacy (mail-order), you and each of your dependents must first register for mail-order. To do this go to RxProfile.bjc.org, select "Register for mail-order", then complete the online form.

If you are already receiving prescriptions by mail from the BJC Employee Pharmacy, your profile has been established. To view and update your profile, go to RxProfile.bjc.org.

Filling a mail-order prescription

For non-specialty prescription refills and for all specialty drugs, you (and your covered dependents) must use mail-order to receive the lowest co-payment.

Some medications are exempt from mail-order. These exemptions can be found in two lists:

Do not use mail-order if your prescription is an urgent-need medication, such as an antibiotic.

Only BJC employees and their dependents who are BJC Medical Plan participants and receive mail in Missouri and Illinois can use mail-order from the BJC Employee Pharmacy.

The BJC Employee Pharmacy can fill up to a 90-day supply of certain medications (referred to as "maintenance medications"). Ask your physician to write the prescription for 90 days.

To fill a prescription using mail-order (BJC Employee Pharmacy):

Option 1: Ask your physician to electronically submit a prescription to the BJC Employee Pharmacy. The pharmacy can receive all prescriptions, including controlled substances, through the SureScripts network used by physicians. Provide the BJC Employee Pharmacy phone number to your physician, 314.657.9000 (do not give the physician the toll-free number).
Option 2: Your physician can fax the prescription to the BJC Employee Pharmacy, 314.525.0416. The pharmacy cannot accept prescriptions faxed by the Plan Member.
Option 3: The Plan Member can mail the original paper prescription to:
BJC Employee Pharmacy, 3844 South Lindbergh Boulevard, Suite 150, St. Louis, MO 63127
Option 4: The paper prescription can be placed in the drop-box outside the BJC Employee Pharmacy door at 3844 South Lindbergh Boulevard, Suite 150 St. Louis, MO 63127. The building and drop box hours are 7 a.m.-6 p.m. Monday-Friday.

Frequently Asked Questions


Registration

No. Only employees and their dependents who are on BJC's Medical Plan and receive mail in Missouri and Illinois can use the BJC Employee Pharmacy.

To receive prescriptions from the BJC Employee Pharmacy (mail-order), you and each of your dependents must first register for mail-order. To do this go to RxProfile.bjc.org, select "Register for mail-order," then complete the online form. This site is accessible from anywhere.

No, every member of the family (employee and each covered dependent) must complete a customer profile. The pharmacy system views everyone's record as unique and independent.

No, updates made in myBJCnet (myHR) do not transfer over to the pharmacy system. Update your and your dependents information online at RxProfile.bjc.org.

Yes. However, the BJC Employee Pharmacy can only ship to addresses in Missouri or Illinois. Before submitting a refill request, update your address online at RxProfile.bjc.org.


Order Your Medication

If you have already submitted a refill request to the BJC Employee Pharmacy and received an email notification that your medication has shipped, and the notification contains a USPS tracking number, use the tracking number to check the delivery status. If you have already submitted a refill request, but have not received an email notification that your medication has shipped, check the status of the prescription online at RxRefill.bjc.org. To sign up for email shipment notifications, go to RxProfile.bjc.org and provide an email address.

If you have not submitted a refill request or if the delivery is not scheduled to occur before you need the medication, immediately contact the BJC Employee Pharmacy.

If 10 business days have passed since you requested your refill, and your medication has not arrived, you need to take action:

Step 1: if you received an email notification that the medication was shipped and the notification contains a USPS tracking number, use the tracking number in that email to check the delivery status. To sign up for email shipment notifications, go to RxProfile.bjc.org and enter your email address.

Step 2: if the delivery status indicates that the shipment was delivered or if the status indicates the shipment has stopped moving in the delivery process, contact the post office. You must contact the post office before contacting the BJC Employee Pharmacy. All claims with the post office must be issued by the customer. The BJC Employee Pharmacy cannot file a claim on your behalf.

Step 3: once you have contacted the post office, contact the BJC Employee Pharmacy, 314.657.9000 or toll-free at 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday. The pharmacy staff will determine the appropriate next steps depending on the situation.

Specialty drugs are prescription medications that require special handling, administration or monitoring. Review the list of Specialty Drugs.

When possible, the BJC Employee Pharmacy will dispense a 90-day supply of your medications. To fill a 90-day supply, the prescription must be written for a 90-day supply and it must be on the BJC Maintenance Drug List.

Emergency non-specialty medications and first fills of new non-specialty medications may still be filled at any BJC Pharmacy, Select Out-of-Area Pharmacy, the BJC Employee Pharmacy or any Dierbergs, Schnucks or Walgreens at the fixed copayment structure.

You can expect to receive your prescriptions by mail in 10 business days. The BJC Employee Pharmacy requests a 10-day notice in case there are circumstances that prevent your prescription from being filled immediately. For example, if there are no refills remaining on your prescription, the pharmacy must contact your physician to obtain authorization. For the most prompt delivery, ensure that your information on file with the BJC Employee Pharmacy is current (home/shipping address, payment information).

There are specific mail-order exemptions for both non-specialty and specialty drugs. Exemptions can be found on two lists: Emergency Drug List and Drugs Exempt from Mail-Order.

Yes, but only for medications previously filled at the BJC Employee Pharmacy. Order online at RxRefill.bjc.org.

Option 1: Ask your physician to electronically submit a prescription to the BJC Employee Pharmacy. The pharmacy can receive all prescriptions, including controlled substances, through the SureScripts network used by physicians. Provide the BJC Employee Pharmacy phone number to your physician, 314.657.9000 (do not give the physician the toll-free number).

Option 2: Your physician can fax the prescription to the BJC Employee Pharmacy, 314.525.0416. The pharmacy cannot accept prescriptions faxed by the Plan Member.

Option 3: The Plan Member can mail the original paper prescription to:
BJC Employee Pharmacy, 3844 South Lindbergh Boulevard, Suite 150, St. Louis, MO 63127

Option 4: The paper prescription can be placed in the drop-box outside the BJC Employee Pharmacy door at 3844 South Lindbergh Boulevard, Suite 150 St. Louis, MO 63127. The building and drop box hours are 7 a.m.-6 p.m. Monday-Friday.

Many medications, including controlled-substance medications, can be mailed to a Post Office (PO) Box. Refrigerated medications cannot be mailed to a PO Box.

Contact the BJC Employee Pharmacy immediately to avoid having the prescription filled by the wrong pharmacy. If possible, the BJC Employee Pharmacy will transfer and fill the prescription. You are responsible for ensuring that the physician sends the prescription to your desired pharmacy.

No, you will not be contacted. The BJC Employee Pharmacy is responding to your physician's order by filling and mailing upon receipt of a prescription. Once the medication is dispensed and sent out for delivery, you will be billed accordingly.

Yes, before submitting a refill request, update your address online at RxProfile.bjc.org. You can also call the BJC Employee Pharmacy at 314.657.9000 or toll-free 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday, to update your address. Profile updates made by you in myBJCnet (myHR) do not transfer into the BJC pharmacy system.

Call the BJC Employee Pharmacy, 3314.657.9000 or toll-free 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday. Your options depend on when you are leaving and how long you will be away.


Refrigerated Medications

The BJC Employee Pharmacy ships refrigerated medications Monday-Thursday to avoid weekend delivery.

Yes. Medications are shipped using special packaging that has been tested to ensure the proper temperature is maintained. Additional steps are taken to protect temperature sensitive medications during extreme weather conditions (hot or cold). Steps include special packaging, adjustments to the timing of shipments and holding shipments. Not all medications are temperature sensitive. For medications that are not temperature sensitive, the packaging and shipping process is the same in extreme weather conditions.


Controlled Substances

To transfer a controlled-substance prescription (CIII-V) to the Employee Pharmacy, the pharmacist at the Employee Pharmacy must speak with the pharmacist at the transferring pharmacy. This is required even for transfers from a BJC pharmacy to the Employee Pharmacy. To start this process, go to RxRefill.bjc.org. Log in or access the site as a guest, then go to Transfer Prescriptions. Or you can call the Employee Pharmacy and speak with a member of the pharmacy team. You cannot start the transfer of a controlled-substance prescription using the automated phone system or by selecting a different pharmacy under the refill option on the RxRefill site.

CII prescriptions written for 30 days or less are exempt from mail-order.

If your prescription is eligible for a 90-day fill and you would like a 90-day supply, you must fill the prescription at the BJC Employee Pharmacy.

The pharmacy can receive controlled-substance prescriptions through the SureScripts network. To help your physician, you can provide the BJC Employee Pharmacy phone number, 314.657.9000, or you can mail paper prescriptions to:

BJC Employee Pharmacy, 3844 South Lindbergh Boulevard, Suite 150, St. Louis, MO 63127

Paper prescriptions can also be placed in the drop-box outside the BJC Employee Pharmacy door at 3844 South Lindbergh Boulevard, Suite 150, St. Louis, MO 63127. Building and drop box hours are 7 a.m.-6 p.m. Monday-Friday.


Payment

The methods of payment are Flexible Spending Account (FSA) card, credit card, debit card, pre-paid card or the Global Cash Card/Bank of America Cash Card provided by BJC Payroll.

Cash or checks are not accepted. You will be required to provide payment information when your customer profile is created. To update your payment information, go to RxProfile.bjc.org before submitting your next refill request or call the BJC Employee Pharmacy.

Those who choose to have their refills and specialty medications filled by another pharmacy (including a BJC Retail Pharmacy), except when the drug is exempt from mail-order, will, in many cases, pay a significantly higher amount for their prescriptions (the entire discounted cost of that drug).

In situations where you are filling a low-cost generic that costs less than the copayment amount, you may prefer to continue to fill your prescription at the pharmacy you are currently using.


Shipping

Yes. If shipped USPS, the email notification includes a tracking number, so you can check the delivery status. If you are not signed up for email notifications, go to RxProfile.bjc.org and provide an email address or call the BJC Employee Pharmacy, 314.657.9000 or toll-free 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday.

There is no charge for standard delivery. If your medication need is urgent and the pharmacy staff determines alternative shipping is required, additional charges may apply.


General

  • Online registration: register online to begin filling prescriptions at the BJC Employee Pharmacy. Go to RxProfile.bjc.org or go to the "Pharmacy Mail-Order Registration Form”, located on BJCnet (bjcnet.carenet.org) located under For Employees.
  • RxProfile.bjc.org: register for mail-order from the BJC Employee Pharmacy, view and update your pharmacy profile – update address, telephone number, email address, payment information and view medication allergies.
  • RxRefill.bjc.org: manage your medications -- enter and retain your prescription drug information, request refills, transfer prescriptions, check refill status, review information about your prescription drugs and more.
  • BJC Employee Pharmacy automated phone system: 314.657.9000 or 855.525.0411, available 24 hours a day, 7 days a week. Request a refill, check the status of a refill, transfer a prescription from one BJC pharmacy to another BJC pharmacy, get pharmacy hours of operation.
  • BJC Employee Pharmacy314.657.9000 or 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday; licensed pharmacy technicians and pharmacists are available.
  • BJC Pharmacy Services webpage
  • Employee Service Center: 314.362.2184 or 855.362.2184, 7 a.m.-5 p.m. Monday-Friday, questions related to the pharmacy benefit.
  • Express Scripts866-273-5779; Plan members can obtain their prescription history online through Express Scripts, BJC's prescription drug benefits manager.
  • Ordering refills and specialty medications (new and refills) from the BJC Employee Pharmacy ensures you pay the lowest copayment possible.
  • Medications are delivered directly to you, saving you time and money by eliminating trips to the pharmacy.
  • Convenient payment options: Major credit card (MasterCard, VISA, Discover and American Express) or Flexible Spending Account (FSA) card.
  • Standard shipping at no additional cost.
  • Savings to BJC keep your medical/prescription costs down.

No. For BJC employees and their dependents who are covered by BJC's Medical Plan, prescription mail-order is available only through the BJC Employee Pharmacy.

Yes. Visit the Express Scripts website (BJC's prescription drug benefits manager) or complete an authorization form.


Resources

Prescription Drug Claim Form

When directed by a BJC pharmacy staff member, download the Authorization Form for Release of Information.

RxProfile.bjc.org: register for mail-order from the BJC Employee Pharmacy, view and update your pharmacy profile – shipping/home address, telephone number, email address, payment information and view medication allergies.

RxRefill.bjc.org: manage your medications – enter and retain your prescription drug information, request refills, transfer prescriptions, check refill status, review information about your prescription drugs and more. RxRefill website instructions here.

BJC Employee Pharmacy automated phone system: 314.657.9000 or 855.525.0411, available 24 hours a day, 7 days a week. Request a refill, check the status of a refill, transfer a prescription from one BJC pharmacy to another BJC pharmacy (excluding controlled substances), get pharmacy hours of operation.

BJC Employee Pharmacy: 314.657.9000 or 855.525.0411, 8 a.m.-4:30 p.m. Monday-Friday; licensed pharmacy technicians and pharmacists are available.

BJC Pharmacy Services website

Employee Service Center: 314.362.2184 or 855.362.2184, 7 a.m.-5 p.m. Monday-Friday, questions related to the pharmacy benefit

Express Scripts: 866.273.5779; Plan members can obtain their prescription history online through Express Scripts, BJC's prescription drug benefits manager.