Our People - Employee Assistance Program

Our experienced BJC EAP staff is ready to help you with any personal challenge. To access your EAP benefits and make an appointment, call 314.747.7490 or toll-free 888.505.6444 or visit www.bjceap.com. Calling the consultants directly may result in a fee for services received.

Tim Reardon, Manager

Tim Reardon is a results-oriented professional with a successful record of health care management, new product and service launches and territory development. During his 20-plus year career with BJC HealthCare, Tim has been recognized as an inclusive team builder whose teams have consistently achieved and exceeded organizational and community goals. His career at BJC includes service in BJC Corporate Health Services, BJC Home Care and BJC Behavioral Health. In 2010, he received the BJC Corporate Health Services Leadership Award. A trustworthy leader who can effectively communicate at all levels of an organization, Tim was chosen to lead BJC EAP in early 2018. “I look forward to building on the great reputation and tradition of serving our BJC EAP clients with the passion, energy and quality they have come to expect.”

Cynthia Hovis, MSW, LCSW, CCTP, Clinical Supervisor

Cynthia Hovis is a licensed clinical social worker with more than 12 years of experience in counseling. She has worked with adults, youth and families in a variety of settings including schools, health advocacy and outreach and local community organizations. She has a master's degree in social work and is currently also an adjunct professor at a local university teaching psychology, sociology, humanities and cultural diversity. Cynthia feels that being a social worker is more than her career, it is the core of who she is and what she was meant to do. She loves her job with BJC EAP because it gives her the opportunity to meet new people and care for them during difficult times. "I'm honored to share in the experiences of people's lives, because their stories are their treasure and to share in that, even in a small way, is priceless," she says. Cynthia utilizes a strengths-based approach to solution-focused therapy and cognitive processing therapy. She describes her best therapeutic skills as "the ability to listen and be the reflective mirror that folks need to help them find their way to a healthy, balanced life." Cynthia is originally from rural West Virginia but now lives in St. Louis with her husband and children.

Shirley Mitchell-Walker, Account Liaison

Shirley Mitchell-Walker started her career in the field of mental health in 1995 at St. Louis Mental Health Center, which was purchased by BJC HealthCare in 1996. She was hired as a temporary employee then moved into a permanent position as receptionist. From there she held a variety of positions including medical records registrar, clinical team secretary, central site coordinator and human resources assistant. In 2011, Shirley accepted her current role as account liaison, in which she represents BJC EAP for all of BJC HealthCare and external client companies as well. Shirley’s dedication, hard work and exceptional customer service focus was twice recognized by BJC Behavioral Health when she was awarded Employee of the Year for the entire organization. Shirley believes "you should treat others as you want to be treated.” Shirley has two "amazing" daughters who have worked and/or volunteered for BJC Behavioral Health during her years of service.

Jeanette Arnold, MSW, LCSW, ACSW, Senior Consultant

Jeanette Arnold is a licensed clinical social worker with 20 years of experience. She has successfully completed the Employee Assistance Professionals Association's Substance Abuse Professionals Examination and is a member of the Employee Assistance Professionals Association, National Association of Social Workers and Substance Abuse Professionals. Jeanette’s areas of expertise include drug and alcohol treatment, marital/couples, counseling, depression, anxiety, physical, sexual and emotional abuse, grief counseling, adjustment disorders, health-related issues, life coaching and critical incident stress management. Her first job was as a housing training specialist in the St. Louis Housing Authority. When it comes to her current job, she feels the best part is helping people solve their problems. Jeanette wants her clients to know that she takes the time because they are worth the time. In her spare time, you may find Jeanette at Tower Grove Park, Forest Park and Sidewalk Café. She enjoys swimming and working with the youth group at her church. She has been lucky enough to meet her role model, Oprah Winfrey, whom she admires because of her professionalism, spiritualism and because she is a "phenomenal woman." Jeanette's favorite quote is, "May you live as long as you want and never want as long as you live."

Thomas L. (Tom) Gonzalez, PhD, LPC, LCPC, Senior Consultant

Tom is a licensed professional clinical counselor in Missouri and Illinois. He holds a doctorate in education and is certified in the areas of addiction, counseling and treatment. Tom was one of the first Certified Compulsive Gambling Counselors in Missouri. He maintains national certifications in clinical supervision and addiction treatment, and is a certified preventionist in Illinois. He has worked in public and private agencies and has served as a substance abuse and mental health program coordinator, counseling services director and mental health program director as well as a therapist in several treatment venues. Tom is a member of the National Board for Certified Counselors and the Illinois Counselors' Association, and he participates in a variety of other community organizations, groups and activities. His specialty areas include addictions, impulse control disorders, dual diagnosis, dyadic communication enhancement and interpersonal communication. Tom's first job was as a District Scout Executive for the Boy Scouts of America. He is married with five adult children and four grandkids. Tom says the best part about his job is interacting with his clients and client companies. The one thing he wants his clients to know is how much he enjoys being a counselor. Tom's role model was his father, a great family man and U.S. Army officer during World War II. In his free time, Tom enjoys baseball, painting, drawing, woodworking and visiting the St. Louis Art Museum. His favorite words to live by are, "Do unto others what you would have them do unto you."

Karen Vaughn, MEd, LPC, CEAP, SAP, Consultant

Karen Vaughn holds a master's of education degree in counseling from the University of Missouri St. Louis. She is licensed in the state of Missouri as a professional counselor. She has been a professional counselor for over 15 years and has held positions in social service agencies, management and private practice. She has worked with BJC EAP since 2005. Karen is a certified FDIC Money Smart Trainer and holds an outstanding community leadership award. Her areas of interest and expertise include financial management, workplace issues, relationship issues and childhood traumas. Karen is married and has a daughter, a son and a dog. Her hobbies consist of watching her daughter play sports and spending time with friends.

Kiarma K. Webster, MSW, LCSW, Consultant

Kiarma Webster is a licensed clinical social worker with eight years of experience. She is a certified American Red Cross disaster services mental health worker and has been a field instructor at St. Louis University School of Social Service and Washington University George Warren Brown School of Social Work. Kiarma is qualified to provide critical incident stress management services and DOT substance abuse professional services. She has a particular interest in family life cycle issues (divorce adjustment, parent/child relational problems, eldercare issues), impaired employees (employees challenged with chemical dependence or mental illness), trauma/crisis counseling and stress management. Kiarma enjoys watching the transformation that occurs when a person uses BJC EAP. Initially, the person may feel stressed, frustrated, hopeless, overwhelmed or dependent, but that soon changes. "It excites me to see my clients draw from their past experiences and discover how to use their personal strengths to craft solutions to their current problems," she says. "When they leave us, they are effective at managing their lives and they feel empowered to face other challenges that may arise." Kiarma is the mother of a son and a daughter. In her free time, she enjoys reading, crocheting, gardening and volunteering with her daughter's Girl Scout troop. Her first job was as a cafeteria cashier at a hospital.

View Kiarma's BJC Med Talk video on stress and the workplace.