Filling a Prescription

Should I get my prescription filled by mail-order (BJC Employee Pharmacy)?

Yes, especially for prescription refills and for all specialty drugs. To receive the lowest co-payment for prescription drugs, BJC Medical Plan participants (and covered dependents) should use mail-order for non-specialty prescription drug refills and all specialty drug prescriptions (new and refills). Only BJC employees and their dependents who are BJC Medical Plan participants and receive mail in Missouri and Illinois can use mail-order from the BJC Employee Pharmacy. To use mail-order, you must first register. Go to Register to learn more. For new prescriptions, you have the option of using mail-order. See "New Prescriptions" below.

Some medications are exempt from mail-order. These exemptions can be found in two lists:

Do not use mail-order if your prescription is an urgent-need medication, such as an antibiotic.

Non-specialty new prescriptions (first fills) can be filled at any BJC Pharmacy, including the BJC Employee Pharmacy (mail-order) or any Select Out-of-Area Pharmacy (SOOA) at the lowest co-payment for that specific medication. Click here for a list of BJC and SOOA pharmacies. Non-specialty new prescriptions (first fills) can also be filled at an Express Scripts participating retail pharmacy (Walgreens) at a higher co-payment. For a list of these pharmacies near you, call Express Scripts toll-free 866-273-5779 or go to www.express-scripts.com.

New prescriptions:

If you wish to use mail-order for your new prescription (first fill), your fastest option is to ask your physician to electronically submit a prescription to the BJC Employee Pharmacy. Your physician can do this through the SureScripts network used by physicians. To help your physician, you can provide the BJC Employee Pharmacy phone number: 314.525.0411 (do not give the physician the toll-free number).

As a second option, your physician can fax the prescription to the BJC Employee Pharmacy, 314.525.0416. The pharmacy cannot accept prescriptions faxed by the Plan Member. 

If the physician provided a paper prescription, the Plan Member can mail the original paper prescription to the BJC Employee Pharmacy or place it in the drop-box outside the pharmacy door, 7 a.m. - 6 p.m., Monday - Friday:

BJC Employee Pharmacy
3844 S. Lindbergh Blvd Suite 150
St. Louis, MO 63127

The BJC Employee Pharmacy can fill up to a 90-day supply of certain medications (referred to as "maintenance medications"). Click here for a list of maintenance medications. Ask your physician to write the prescription for 90 days.

Refills:

For prescriptions previously filled by the BJC Employee Pharmacy (mail-order), you may request a refill online at RxRefill.bjc.org or call the pharmacy's automated voice mail system, 314.525.0411 or toll-free 855.525.0411. Be sure to have your prescription number handy. Pharmacy representatives are available 8 a.m.-4:30 p.m., Monday-Friday. RxRefill website instructions here.

If you need a refill for a prescription that has not been previously filled by the BJC Employee Pharmacy, you will first need to transfer your prescription to the BJC Employee Pharmacy. See below.

Transfers:

  • For transfers from one BJC pharmacy to another BJC pharmacy (including the Employee Pharmacy/mail-order): call the pharmacy where you want the prescription filled. Use the automated phone system and follow the prompts to place your refill request. Click here for pharmacy phone numbers. This is the preferred method. You may also go to RxRefill.bjc.org. Log in or access the site as a guest, then go to Transfer Prescriptions.
  • For transfers from a non-BJC pharmacy to a BJC-pharmacy: go to RxRefill.bjc.org. Log in or access the site as a guest, then go to Transfer Prescriptions. This is the preferred method. You may also call the pharmacy where you want the prescription filled and speak to a member of the pharmacy team. Click here for pharmacy phone numbers.

 

4901 Forest Park Avenue
St. Louis, Missouri 63108
314.286.2000
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